ConquestCapped

I am genuinely frustrated. I paid for a gaming coaching session through their platform and the coach never showed up. I waited in the lobby for 45 minutes and got zero communication. When I emailed support it took three days to get a response and they only offered a partial credit, not a refund. This is not acceptable.

I received the wrong game entirely. I ordered a strategy title and got a sports game instead. When I contacted support they asked me to ship the wrong item back at my own expense before they'd send the correct one. That's completely unreasonable when the mistake was on their end. Still waiting for resolution after two weeks.