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Really disappointed with my experience. The tag I received looked nothing like the preview on the website. The colors were much duller and the image was slightly blurry. I contacted customer service and they said the uploaded image resolution was too low, but the website accepted it without any warning. A better quality check process would help a lot.
The design process on the website was confusing and I ended up with a tag that had the text cut off on one edge. When I reached out for help, the customer service rep was polite but told me the error was on my end even though I followed the instructions exactly. The tag itself is decent quality but I paid for something I can't use properly.
I ordered two tags and one of them arrived with a visible crack in the surface coating. The other one was fine, so the quality seems inconsistent. Getting a replacement was a hassle — I had to send multiple photos and wait over a week for a response. For the price they charge, quality control should be much better.