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Telnyx

20 reviews .
4.7
Software & Technology
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Software & Technology https://telnyx.com/

Customer Reviews

Filter feedback by rating to isolate strongest and weakest experiences.

Marcus Henley
Austin, Texas, USA

We integrated Telnyx's SMS API into our SaaS platform about eight months ago and honestly it's been one of the best infrastructure decisions we've made. Delivery rates are consistently above 98%, latency is minimal, and the documentation is genuinely one of the clearest I've worked with as a developer. Support actually knows what they're talking about when you reach out.

SMS API Jun 27, 2026
Priya Nandakumar
Seattle, Washington, USA

Telnyx's Verify API saved us weeks of development time. We needed two-factor authentication for our fintech app and rather than building the whole flow ourselves, we plugged in Telnyx and had it running in a weekend. The conversion rates on OTP delivery are excellent and the pricing is way more transparent than Twilio ever was for us.

Verify API Oct 24, 2025
Derek Fountain
Chicago, Illinois, USA

Switched our SIP trunking over to Telnyx from a legacy provider last year and the call quality improvement was noticeable almost immediately. We run a mid-sized call center and jitter and packet loss were constant headaches before. Not perfect every single day but overall a massive step up, and their elastic SIP trunking scales really well during our busy season.

SIP Trunk Aug 10, 2025
Amber Kowalczyk
Denver, Colorado, USA

I manage IT for a healthcare group and we needed a reliable calling solution that could handle compliance requirements. Telnyx checked every box. The portal is intuitive, the call quality is crystal clear, and their team walked us through setup without making us feel like we were bothering them. Highly recommend for any healthcare adjacent use case.

Calling Apr 6, 2025
Tyler Breckenridge
Nashville, Tennessee, USA

The eSIM product from Telnyx is genuinely impressive. We build IoT devices that get deployed globally and switching to Telnyx eSIM meant we no longer have to pre-configure SIM cards per region. Coverage has been solid across North America and Europe, activation is fast, and the management dashboard gives us real visibility into data usage per device.

eSIM Oct 1, 2024
Sandra Okonkwo
Atlanta, Georgia, USA

We use Telnyx for both SMS API and their Text to Speech service for our appointment reminder system. The TTS voices are natural sounding enough that patients don't immediately tune them out, which was a real problem with our old robocall vendor. Delivery for SMS is rock solid. Would give five stars if the TTS voice selection was a bit wider but what's there works great.

Text to Speech Mar 23, 2024
James Whitfield
Phoenix, Arizona, USA

Telnyx has completely transformed how we handle outbound calling for our sales team. The programmatic call control API is powerful and flexible, and we built a custom dialer on top of it in a few weeks. Cost per minute is noticeably lower than what we were paying before. The real-time webhooks make it easy to log everything accurately.

Calling Jan 24, 2024
Nicole Hartman
Portland, Oregon, USA

I've been using Telnyx's SMS API for about a year for marketing campaigns and transactional notifications. The deliverability is excellent and I appreciate that they have actual humans on support who understand telecommunications. The pricing model is straightforward and I never get surprised by weird fees on my bill at the end of the month.

SMS API Jul 22, 2023