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The grocery delivery experience was a disaster. I received someone else's order and when I called to get it sorted out, I was put on hold for nearly 30 minutes. They eventually reshipped but it took four days and I had already made other plans for dinner. Very frustrating.
I signed up for the wholesale account for my small restaurant and the first two orders went fine. The third order arrived with wrong items and when I tried to resolve it I got passed around between three different people with no clear resolution. Lost a weekend of service because of it.
I ordered a large quantity through the wholesale service for a charity event. Half the order simply didn't show up on the delivery day. When I called, I was told there was a stock issue but nobody had bothered to contact me beforehand. It put me in a really difficult position in front of 200 guests.
I've been using the grocery delivery service for a few months and the last three deliveries have all had problems. Either something is missing, a package is leaking, or the delivery window is missed entirely. I reached out twice and got form email responses. Canceling my subscription.