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I had a billing dispute with this site that was never resolved. I was double charged for a single session and when I contacted customer support I was bounced between email threads for three weeks with no resolution. The legal advice I originally received was also not particularly helpful. I filed a dispute with my credit card company in the end. Would never use this service again.
I asked for help understanding a subcontractor agreement I was about to sign. The legal expert I got seemed unfamiliar with construction contracts specifically and gave me mostly general contract law information. He missed a clause about dispute resolution that my business attorney later flagged as problematic. For something this important I should have just gone straight to a real lawyer.
The veterinarian I consulted was knowledgeable but the experience felt rushed. I had a detailed question about my senior dog's kidney disease management and the response, while not inaccurate, was brief and didn't address all parts of my question. I had to ask twice to get a complete answer. Given what this service costs per question, I expected more thoroughness the first time.