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Worst editing service I've ever used. They missed obvious grammatical errors and made changes that actually made my writing worse. Complete waste of money. The editor clearly didn't understand my genre or target audience.
Terrible author support. They were supposed to guide me through the publishing process but left me confused and frustrated. Phone calls went unreturned and emails took days to get responses. Felt completely abandoned as a client.
Absolutely awful editing work. They completely changed the tone of my book and removed important sections without permission. When I complained, they were rude and dismissive. Save your money and find a real editor elsewhere.
The author support team was completely unhelpful and seemed to know less about publishing than I did. They gave me incorrect information multiple times and caused significant delays in my project. Unprofessional and incompetent.
The worst editing experience of my life. They butchered my manuscript and removed crucial plot points. The editor clearly didn't read the full story and made random changes throughout. Completely ruined months of work.
Author support was non-existent. I was promised guidance and mentorship but received neither. They took my money and then ignored my calls and emails. This company is running a scam, avoid at all costs.