Mixed feelings about this one. The gaming service itself was decent and my coach was knowledgeable, but the scheduling system is a mess. I had my session rescheduled twice without much notice and the time zone settings on their platform are confusing. Good core product but the logistics need serious work.
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Customer Reviews
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Genuinely one of the best online game stores I've used. I ordered a bundle deal on a popular multiplayer title and two extra controllers and everything showed up in two business days. The controllers were sealed in original packaging. Really competitive pricing too, I saved about $30 compared to the big box retailers.
Really solid selection of PC accessories. I grabbed a new gaming mouse and a USB hub and both work perfectly. The mouse in particular is excellent for the price. Knocked off one star because the mouse came without a box, just in bubble wrap, which wasn't mentioned in the listing. But functionally everything is great.
I received the wrong game entirely. I ordered a strategy title and got a sports game instead. When I contacted support they asked me to ship the wrong item back at my own expense before they'd send the correct one. That's completely unreasonable when the mistake was on their end. Still waiting for resolution after two weeks.
Their gaming service platform is legitimately impressive. I used the ranked coaching program for about a month and saw real measurable improvement in my gameplay. The coaches are actual high-ranked players who explain their reasoning clearly. The price point is very reasonable compared to other coaching services I've tried.
Ordered a mechanical keyboard and a gaming mousepad together. Both came well packaged and the mousepad is huge, exactly what I needed for my desk setup. The keyboard has a satisfying click and works flawlessly. Only minor issue is the delivery estimate said three days but it took five. Not a dealbreaker at all.
Disappointed with my recent purchase. The game cartridge I ordered was listed as good condition but there were visible scratches on the contacts and the game crashed twice during my first hour of play. I've cleaned it multiple times and it's still finicky. The condition grading on this site needs to be more accurate.
I've been building out my home gaming setup for the past few months and ConquestCapped has been a huge help. Grabbed a monitor arm, a headset stand, and some cable sleeves all from here. Everything fits perfectly and the quality is way better than I expected at these prices. Highly recommend for anyone setting up a dedicated gaming space.