We signed up for a three month subscription and honestly feel like we wasted our money. The tutor assigned to my son seemed disinterested and would frequently end sessions five minutes early. When I raised the issue with customer support I was told someone would follow up within 48 hours and I never heard back. My son's grades haven't improved at all.
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I enrolled my daughter hoping for significant improvement in her algebra skills. The first few sessions went okay but then we got a different tutor without any notice and the teaching style was completely different. The new tutor rushed through problems and didn't check for understanding. When I asked to go back to the original tutor I was told that wasn't possible. Very frustrating.
The concept sounds great on paper but the execution was disappointing for us. My son found the worksheets repetitive and complained the tutor just read off answers without explaining the reasoning. After two months I saw no measurable improvement on his school assessments. The platform also crashed during two out of eight sessions which disrupted the flow of learning.
The onboarding process took forever. It was almost three weeks from the time I signed up to when my daughter actually had her first class. By that point I had already lost some confidence in the program. The tutor was fine but not exceptional and the materials felt a bit outdated compared to what my daughter's school is currently covering. Wouldn't recommend to friends.
I gave this two stars because the app interface is nicely designed and my daughter did enjoy the puzzle activities initially. But the tutoring quality was below average. The instructor frequently mispronounced terms and when my daughter asked a question outside the prepared material the tutor simply moved on without addressing it. For the price they charge I expected much more.