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This company took over $3,000 from me for a book publishing package and disappeared for two months. No updates, no responses to emails, and when I finally reached someone on the phone they had no idea about the status of my project. I had to threaten a chargeback to even get a response. Absolutely predatory business practices.
I paid for their book marketing package and saw absolutely zero results. They promised social media campaigns, press releases, and outreach to book bloggers. What I got was a single generic press release that wasn't even distributed properly and a social media post or two. My sales didn't move at all. This is a scam dressed up in professional language.
I contracted them for illustration services for my children's book and the illustrations were absolutely nothing like what we discussed. The characters looked inconsistent from page to page, the coloring was flat, and the style didn't match children's book aesthetics at all. When I complained, they offered me a small discount rather than redoing the work properly. Completely unacceptable.
I was promised a professional book writing collaboration but what I received was clearly AI-generated content with minimal human editing. The text was repetitive, lacked personality, and didn't reflect any of the interviews or notes I provided. When I raised this concern, the team got defensive and refused to acknowledge the issue. I paid a premium price for something I could have generated myself for free.