Core company details visible to potential customers.
Filter feedback by rating to isolate strongest and weakest experiences.
Prices are great, I'll give them that. But the return process is a nightmare. I ordered the wrong size tube and tried to exchange it. The return form on the website doesn't work properly — it kept throwing an error. Had to email back and forth for days just to get a return label. If their customer service matched their pricing, they'd be a five-star shop.
Prices are legitimately the best online for the brands they carry. That's why I keep trying to make it work with them. But every single order has some kind of snag — a delay, a wrong item, or a communication gap. It's like they're a great warehouse with a mediocre operations team. I really want to love this place but they keep making it hard.
I've ordered from here twice. First time was great — fast shipping, right product, good price. Second time was a mess. Wrong tire sent, took two weeks to get the correct one, and nobody apologized or offered anything for the inconvenience. Inconsistency is the real problem here. You don't know which version of the company you're going to get.