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I had a list of small repairs piling up for months — a dripping showerhead, a broken towel bar, and a window that wouldn't lock properly. Networx connected me with someone who knocked out everything in one visit. Very satisfied with the results. The only hiccup was a short wait for the initial callback.
The handyman Networx sent was more than an hour late and didn't call to let me know. When he finally arrived, he seemed unsure about the tile work I needed done. He left without finishing and said he'd come back the next day — he never did. I had to find someone else entirely.
Absolute disaster from start to finish. The handyman they connected me with broke a light fixture while trying to install it, blamed it on the product, and then charged me full price for the visit. Customer support at Networx was unhelpful when I tried to dispute the charge. I will never use this service again.
I requested someone to fix a leaking pipe under my sink. The handyman who showed up said he could handle it, tightened a few things, collected payment, and left. The pipe was leaking again within 24 hours. When I called Networx to get someone back out, it took them four days to respond. Disappointing.
The handyman did okay work on my fence repairs but the quote I received online was significantly lower than what I ended up paying. There were a lot of 'extras' added on that weren't clearly explained upfront. I expected more pricing transparency from a platform like Networx.
I hired a handyman through Networx to paint my living room and hallway. He showed up with the wrong color paint and insisted it was what I ordered. After going back and forth, he left and said he'd return with the right supplies. That was three weeks ago. No call, no show, no refund. Horrible experience.
The handyman seemed knowledgeable at first but the shelving he installed wasn't level and one bracket came out of the wall within a week. When I contacted Networx they said they couldn't guarantee contractor work and directed me back to the handyman who stopped responding to my messages.
I don't even know where to begin. The handyman showed up two hours late, spent most of the time on his phone, and the gutter cleaning I paid for was done so poorly that water is still pooling against my foundation. Networx's response when I complained was basically a form email. Terrible service.