Really disappointing experience. I called to have a gas dryer line installed and the technician showed up two hours late with no call or apology. The work itself seemed fine but when I got the invoice it was nearly double the estimate I was given over the phone. When I questioned it they said the phone quote was 'just a ballpark.' I won't be using them again.
Business Overview
Core company details visible to potential customers.
Customer Reviews
Filter feedback by rating to isolate strongest and weakest experiences.
The plumber who came to replace my kitchen faucet seemed inexperienced. He struggled with a fairly standard installation for almost three hours, which drove up the labor cost significantly. There's also a small drip at the base of the faucet that wasn't there before. I've called twice to have someone come back and fix it and keep getting told someone will reach out. Still waiting.
Had them come out to snake a slow drain in my shower. The technician ran the snake, said it was clear, and left. Within 48 hours the drain was slow again. I called back and was told a return visit would be another service charge. For a problem that was supposedly fixed two days ago that seems unreasonable. I paid for a service that didn't actually solve anything.
I called Plumb Professionals for what I thought would be a routine pipe inspection before a home purchase. The technician arrived without the right equipment to do a proper camera inspection and basically just eyeballed a few visible pipes. He still charged the full inspection fee. I later found out from the buyer's agent that there were issues with the pipes he completely missed. Waste of money.