LGA Airport Parking

This was hands down one of the worst experiences I've had with any parking facility. I waited over 40 minutes for a shuttle after landing, called the number on my ticket three times, and was put on hold each time. When I finally got through someone said the driver was on the way but he didn't show up for another 25 minutes. I was exhausted from a long flight and this was the last thing I needed. Never again.

Found a scratch on my rear bumper that was not there when I dropped the car off. I took photos before leaving the car, which was lucky because when I reported the damage the staff basically shrugged and said they weren't responsible. The manager was dismissive and rude. I filed a complaint and heard nothing back. I'm now dealing with this through my insurance. Absolutely unacceptable.

Completely unreliable. I booked parking two weeks in advance and confirmed the reservation via email. When I arrived the attendant couldn't find my booking in their system. I showed him the confirmation email and he just said their system was having issues. I had to park on the street nearby and got a ticket. I emailed the company three times for a refund and have received zero response. Absolutely terrible.

I don't usually write reviews but I feel like people need to know about this. My car had a dead battery when I returned from my trip. I asked the staff if anyone had been in my car or left the lights on and they denied any responsibility. The car was perfectly fine when I left it. They wouldn't help me jump start it and told me to call a tow. I had to pay $180 out of pocket. This place is a nightmare and I will never use them again.