Magnetic North Travel

Mixed feelings about my trip to Alaska booked through Magnetic North. The bear watching float plane tour was genuinely spectacular and I have no complaints about that. However, the hotel they booked in Anchorage was rundown and the neighborhood felt unsafe at night. For the price I paid I expected better accommodations. The highlights were high but the lodging really dragged down the experience.

The tour itself to Iceland was fine but I felt the agency was overly hands-off once the booking was confirmed. I had to follow up multiple times for confirmation documents and when I asked a specific question about tipping customs the response I got was copy-pasted from a website. For what I paid I expected more personalized service. The actual trip had some magical moments but the agency experience left me underwhelmed.