Magnetic North Travel

Used Magnetic North to plan a Scandinavian cruise add-on trip through Norway. The itinerary was thoughtfully crafted and the accommodations in Bergen were gorgeous. The only reason I'm not giving five stars is that one of the restaurant reservations they made for us got lost, so we waited about 45 minutes for a table. But the agency apologized immediately and sent a small gift to our hotel room. Good customer recovery.

Booked a guided trip to Greenland through Magnetic North and overall it was a wonderful experience. The logistics of getting to such a remote destination were handled seamlessly. Our guide was passionate and deeply knowledgeable about local Inuit culture. Docking a star only because a kayaking excursion was cancelled due to weather with no alternative offered, which was a letdown. Everything else was excellent.

Magnetic North helped me plan a custom trip to the Faroe Islands and I was genuinely impressed by how much research their travel consultant had done on such an obscure destination. She knew the best viewpoints, warned me about unpredictable weather, and even suggested packing tips I wouldn't have thought of. The trip itself was stunning. Minor hiccup with a ferry booking but it was resolved same day.

Really solid experience booking a winter wildlife tour in Canada through Magnetic North. We tracked wolves in Banff which was an extraordinary experience. The guide was one of the best I've ever had on any trip. Communication before departure was thorough and I never felt uninformed. Only minor complaint is that the welcome packet arrived just two days before our flight which felt a bit last minute. Would still book with them again.