Blu Technology LLC

Very disappointed with this company. I paid nearly $1,800 for a whole-home system and within three months it started leaking at one of the connection points. I called customer service four times and was told someone would follow up, but I never got a callback. Had to hire a local plumber to fix it myself. The product may be decent but their after-sale support is non-existent.

The technician who came out seemed inexperienced and had to call someone for guidance twice during the installation. The system worked okay for about six weeks before the water pressure dropped noticeably. When I reported the issue, I was told a technician would come out within five business days. It's been two weeks and still nothing. For the price I paid, this is unacceptable.

I feel like I was oversold on this system. The rep made it sound like our water would be transformed, but we honestly can't tell much of a difference from our old Brita pitcher. The installation itself went fine, but the product just doesn't deliver on the promises made during the sales consultation. For what I spent, I expected far better results. Would not buy again.

I purchased a system for my small business and the sales process was smooth, but everything after that fell apart. The installer damaged a section of my cabinet during the installation and the company refused to take responsibility. I've sent photos and emails and received no meaningful response. A company that won't stand behind the damage their technicians cause has no business charging premium prices.