Blu Technology LLC

Mixed feelings about Blu Technology. The water does taste better since the system was installed, I'll give them that. But getting any kind of response from their support team is nearly impossible. I've been waiting three weeks for a replacement part that was supposed to arrive in five to seven days. The product quality seems fine but the company's communication and logistics are seriously lacking.

The system works okay but I had a bad experience with the post-installation support. One of the filters needed to be replaced sooner than expected, and getting a technician scheduled took almost a month. The water quality is better than before but not dramatically so. I think the company might be growing faster than their infrastructure can handle because nothing runs smoothly once the sale is done.