Blu Technology LLC

I've been using Blu Technology's whole-home water filtration system for about eight months now and the difference is night and day. My water used to have this weird metallic taste and now it's completely clean and refreshing. The installation team was professional and they explained everything thoroughly. Highly recommend to anyone in the area dealing with hard water issues.

After dealing with terrible water quality for years, a neighbor recommended Blu Technology and I finally made the call. The technician arrived on time, was courteous, and had our under-sink purification unit installed within two hours. The water quality report they provided before and after was impressive. My kids are actually drinking more water now because it tastes so much better.

Overall pretty satisfied with Blu Technology. The reverse osmosis system they installed works great and we've noticed a big improvement in both taste and clarity. Only reason I'm not giving five stars is that scheduling took a bit longer than I expected, about two weeks out before they could come. But the actual service and product quality were excellent.

We had Blu Technology install a countertop water purification unit in our kitchen. The product itself is fantastic and our water quality has improved dramatically. The sales rep was informative and not pushy at all, which I really appreciated. A minor hiccup with one of the fittings on install day was resolved quickly. Would recommend them to friends and family.

Very disappointed with this company. I paid nearly $1,800 for a whole-home system and within three months it started leaking at one of the connection points. I called customer service four times and was told someone would follow up, but I never got a callback. Had to hire a local plumber to fix it myself. The product may be decent but their after-sale support is non-existent.

Absolute nightmare experience. The salesperson promised the system would be installed within a week. Three weeks went by and nobody showed up. When I finally got someone on the phone, they said there was a 'scheduling conflict' and rebooked me. That appointment was also missed. I eventually demanded a refund and had to dispute the charge with my credit card company. Stay far away.

The technician who came out seemed inexperienced and had to call someone for guidance twice during the installation. The system worked okay for about six weeks before the water pressure dropped noticeably. When I reported the issue, I was told a technician would come out within five business days. It's been two weeks and still nothing. For the price I paid, this is unacceptable.

I signed a contract for a water purification system and was told it included free annual filter replacements. When I called to schedule the first replacement, they said that feature was no longer offered and I'd have to pay $200 for the service. When I referenced my contract they put me on hold for 45 minutes and then disconnected the call. This company's customer service is a complete joke.