PuppyPad completely transformed my rescue pup's behavior. Our trainer Marcus worked with my anxious border collie mix for six weeks and the results are incredible. She no longer lunges at strangers on walks and actually sits and waits at the door. Worth every single penny. I tell every dog owner I know to come here first.
Business Overview
Core company details visible to potential customers.
Customer Reviews
Filter feedback by rating to isolate strongest and weakest experiences.
I boarded my two golden retrievers here for ten days while my family went to Europe and I was genuinely nervous the whole trip. But when I picked them up they were happy, healthy, and well-groomed. The staff sent me daily photos without me even asking. That kind of care is rare. PuppyPad is the only kennel I'll ever use.
Adopted my sweet beagle Mochi from PuppyPad's shelter about four months ago and it's been the best decision I've made. The adoption process was thorough but not overwhelming, and the staff clearly loved the animals in their care. The only reason I'm not giving five stars is that the waiting area was a bit cramped. But the animals are well cared for and that's what matters.
Stopped in to grab some specialty food for my senior lab and was blown away by the selection. They carry brands I've only ever found online before. The staff member who helped me actually knew the difference between the various joint health formulas and gave me a real recommendation instead of just pointing at the shelf. Great local store.
My corgi puppy Biscuit had zero manners when we started pet training classes here. Eight weeks later he knows sit, stay, leave it, and heel. The trainer was patient with both of us, because honestly I needed just as much coaching as Biscuit did. Classes are small which I appreciated. Would recommend to any new dog owner.
PuppyPad as a pet store has the most thoughtful layout of any pet shop I've been in. Everything is organized by animal type and then by need. The toys are actually quality items, not cheap knockoffs. I came in for a harness and ended up spending an hour just browsing. The staff was friendly without being pushy. Will definitely be my regular spot.
I fostered three dogs through PuppyPad's shelter program over the past year and the support has been amazing. They cover vet costs, provide food and supplies, and check in regularly. When I had concerns about one foster dog's behavior, they connected me with a trainer within two days. This organization genuinely puts the animals first.
Took my dachshund to the kennel for a long weekend and was pleasantly surprised. She came back smelling clean and in a great mood, which never happened at our old boarding place. The check-in process was quick and the staff asked thoughtful questions about her routine. Pricing is fair for the quality. Will book again for our next trip.